Privacy Policy
Effective Date: 29/08/2024
Alo Turkey (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”). Please read this policy carefully to understand our practices regarding your information.
- Information We Collect
1.1 Personal Information
- Account Information: When you register for an account, we may collect personal information such as your name, email address, and phone number.
- Communication Data: We collect information related to your communications with our translators, including audio recordings, chat history, and any documents or images shared during the translation session.
1.2 Usage Data
- Log Information: We automatically collect information about your interactions with the App, including the type of device you use, your IP address, operating system, browser type, and usage statistics.
- Location Data: With your consent, we may collect location data to enhance the service experience, such as identifying nearby translators or understanding your context for better translation accuracy.
1.3 Cookies and Tracking Technologies
- We use cookies and similar tracking technologies to enhance your experience and gather information about your interactions with our App.
- How We Use Your Information
2.1 Service Delivery
- To provide and maintain the translation services.
- To facilitate your communication with translators.
- To personalize your experience based on your preferences and past interactions.
2.2 Communication
- To send you updates, security alerts, and administrative messages.
- To respond to your inquiries and provide customer support.
2.3 Data Analytics
- To monitor and analyze usage and trends to improve the App’s performance and services.
- To develop new features and offerings based on user interactions.
- Sharing Your Information
3.1 With Service Providers
- We may share your information with third-party service providers who assist us in providing and maintaining our services, such as cloud storage providers and communication platforms.
3.2 Legal Obligations
- We may disclose your information if required by law or in response to valid legal requests by public authorities (e.g., a court or government agency).
3.3 Business Transfers
- In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owners.
- Your Data Protection Rights
4.1 Access and Correction
- You have the right to access and correct any personal information we hold about you.
4.2 Data Deletion
- You may request the deletion of your account and personal data at any time. We will comply with such requests in accordance with applicable laws.
4.3 Opt-Out
- You can opt out of receiving non-essential communications and manage your preferences within the App settings.
- Security of Your Information
We use industry-standard security measures to protect your information from unauthorized access, disclosure, or destruction. However, no internet-based service is 100% secure, and we cannot guarantee absolute security.
- Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected such information, we will take steps to delete it.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.
- Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@alooturkiye.com
Address: görevler Adnan kaveci sokak / Esenyurt / Istanbul
9. Account and Data Deletion
If you wish to delete your account and all associated personal data, you can do so by clicking the link below. Please note that this action is irreversible and will result in the loss of access to all our services.
[Click here to delete your account]
After clicking the link, you will receive a confirmation email asking you to verify the deletion request. Once you confirm, your account will be permanently deleted from our systems within 3 days.